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marketing

Subreddits as market research

October 11, 2014 by rememberlenny

Twitter, Facebook, Google Ads – these are all platforms many of us use to promote our product, but did you know that there is a site that you can get just as much visibility in addition to feedback on your product..at no cost? Enter Reddit – one of most trafficked websites on the entire web. I’ve been using Reddit recently to test out ideas amongst audiences that self-identify interests. Facebook and Twitter ads are expensive. Reddit lets you do topic oriented targeting. Reddit

HOW TO START USING REDDIT

The goal on Reddit is to get your link to be voted up. The more votes a link gets, the more likely it will appear on a subreddits homepage. The longer the link is on the subreddits homepage, the greater the social reach. For every subreddit homepage a link is on, the more likely that a user’s default homepage will also have the link.

Subreddits publicly state how many users are registered. They also say how many people are looking at content on the subreddit at any moment. This means, you can roughly estimate the social reach your link may have. For example, the /r/learnprogramming subreddit may have 600,000 subscribed users. Among these subscribed users, 500 to 5000 people may be looking at the subreddit at any moment.

When you circulate a link on Facebook or Twitter, you can only reachyour friends. Facebook’s algorithm restricts who can see posts. Twitter is also limited. Twitter posts will quickly get buried in the newest content. The exposure your content actually receives is very limited. Your reach is directly correlated to the amount of money you spend. The less money you spend, the less exposure you get. You can throttle your ad spend, by creating a daily cap, but this brings up the algorithmic issue with opaque content circulation.

The sponsored content platforms resolve this issue by creating artificially positioned posts. The posts are targeted based on the metrics offered by the social network. Twitter’s sponsored content buyers can target based on a user’s twitter followers. For example, in trying to reach tech savvy users, you can target people who follow TechCrunch or HackerNews. Facebook’s ad network operates by allowing ad buyers to target specific demographic metrics.

Reddit allows you to do this effectively for free. The posts you put up are subject to the same algorithmic chance as all other posts. There is no prefered weighting on new links. You can use the traditional methods of Reddit to gain visibility for your links. For each vote that your link gets, the higher it rises in the list ranking. By achieving a higher ranking, your link will sustain is ranking in the subreddit. The sustained ranking directly translates to quantifiable social reach. In most cases, this means real traffic driven to your site.

Compared to a sponsored post or paid ad campaign on Facebook or Twitter, the Reddit approach allows for your link to go through a natural progression. Your link will grow and die based on the communities’ genuine interest. This means that you will not prematurely end your campaign based on your campaign budget size.

TRACKING RESULTS

Reddit doesn’t have pretty data analysis tools for understanding a links social reach. You can estimate the effectiveness of your links through the subreddits public user presence numbers. As mentioned above, subreddits publicly share their subscriber and currently active user numbers. You can contrast this data against the positioning of your link, the length in which the link was visible, and the ranking that it received. If you wanted to get very detailed, you could do a study of the subreddit before launching your link and roughly estimate the lifespan of a link on the homepage.

You can combine this value with responses from Google Analytics. If you tag your link with a query parameter or ref code, you can identify the traffic generated from the Reddit links. By using ref query parameters, Google Analytics will register the traffic as a unique endpoint. This will allow you to identify the differences between campaigns you may run to the same landing page.

The Reddit algorithm increases visibility of links with early votes. To help your link gain visibility, you can coordinate upvotes by circulating your Reddit posting amongst friends. By having a few initial upvotes, your post will gain the visibility it needs to gain natural traction in any community. Without an initial push, your link will most likely go unrecognized by the greater community. The link circulation practice helps your link get out of the “New” posts page and get onto the lower part of the subreddits front page.

Filed Under: marketing Tagged With: Advertising, marketing, reddit

Using subreddits for user research

July 8, 2014 by rememberlenny

I have been using Reddit.com’s subreddits to get feedback about my ideas. I tried to go through Google Adsense to set up a campaign, but realized I dont like the way they promise a ‘segment’. I also looked at Facebook, but I am afraid I misunderstand my potential constituents.

On Reddit, people collect in topic oriented sub-groups. The sub-groups are a collection of people who share links about a single topic. As a result of this, you can safely assume the preferences of the group. These are called subreddits.

The subreddits are great for experimenting with ideas. The total number of subreddit followers is public knowledge. At any one moment, the subreddits also show how many people are logged in. As a result, you can easily gain insight on how many people your links are reaching.

I have been experimenting with asking the graffiti oriented subreddits about my idea. Initially, I was targeting the /r/graffiti subreddit because it was the biggest. I have tried to use surveys to collect feedback and email addresses, but never got more than 10 responses.

Today, I decided to target the /r/streetart subreddit. I used the format of post title as a question and post description with instructions. The instructions say “upvote” if you agree with the question. This format is giving me a healthy balance of up and down votes.

/r/streetart is a significantly smaller group, but I am getting much more user feedback. /r/graffiti is approximately 55,000 subscribers and /r/streetart is about 17,000. I believe this is because I am competing less for visible real estate. I also believe this may be because people who like /r/streetart may be more receptive to my question.

Filed Under: marketing Tagged With: reddit, streetart, user testing

Using the internet to increase business referrals

October 8, 2013 by rememberlenny

Internet for lead generation

There’s a number of ways you can increase business through the Internet. One effective approach is to target certain websites or services as platforms for advertising. Another method is to compete for search engine keywords by generating keyword rich content on your website. Lastly, you post your company on the variety of directory websites that display professional services. Each option has it’s own benefits and can/should be used in tandem with one another.

Each method has its’ own cost/benefit and area of efficacy. Depending on your strategy, you will invest time or money. In areas that cost money, you will look for the lowest cost for acquiring a customer. Of you spend time, you will want to maximize the benefit of what you do.

Online advertising

For advertising, you typically pay for a number of impressions. The goal of any advertising campaign is to find a high number of relevant viewers. In the case of online advertising, relevancy means geographic location and customer need. Your advertising provider will sell you inventory based on keywords on pages. For example, google will sell you advertisements on google products when your selected advertisement display criteria are displayed on a page.

Of course, because there is limited inventory for advertisements, the higher demand advertisements cost higher. High demand keywords are more expensive than unusual keywords. Think of it as displaying a billboard on a busy street, verses a rural driveway.

The Internet is different in that high demand keywords are not always most favorable for you. You may think “Los Angeles psychiatry” is the best keyword for you. It contains both geographic and topic relevance. The obvious match makes it a high demand keyword set and consequently expensive target.

Selecting keywords

For cost-effective advertising, you need to think like your customer. If advertising on a search engine, rather than selecting the obvious keyword match, target something your customer would type. This can be a question, sentence or fragmented thought. By targeted more words, your ad will come up less and consequently cost less. Similarly, your audience will be specific enough that they are typing exactly what you are targeting. Some example targets may be “I’m feeling depressed about (enter a topic)”, “who do I talk to about my middle school (choose a incident)”, or “sad related personal support”. The goal is to indirectly target your audience through insight that you can infer.

You must be wondering where to purchase these advertisements or where the advertisement lead. In general, google’s Adwords program is a safe place to experiment. Just google Adwords and it will link you to the process. Adwords let you target audiences through setting keywords and determining what regional areas will display your advertisements. The regions are targeted by IP addresses and are generally correct.

Targeting online destinations

Another route is to look at specific websites you believe your target demographic uses. This could be a forum, web application, log, or news source. Platforms like these will have a specific area on their site to advertise. From there, you often pay to have your banner or link displayed for a set period of time. Again, like the keywords, it’s best to target places that are indirectly related to your audience. The advertisements you purchase will run for a week/month/etc. the advertisement host should have some details regarding the potential audience’s demographic.

Back to the other part of the question, where do these advertisements lead to? Rather than squeezing all your contact information and a catch phrase into a small space, you will display advertisements with some “hook” and a link to a webpage you set. Often this page should be a landing page in your website. This lets you display a specific message to the advertisement leadvertisements, as well as offer access to other resources that may convince them to contact you.

Landing pages

Landing pages are very typical. They contain: a short sentence selling the customer, a short contact form, a few details about your services, a set of testimonials, and another contact form. These pages have been heavily tested for efficacy, so there’s no need for creating a new method.

Analytics

When running any campaign, it’s also good practice to measure the traffic on your site. This is the field of web analytics. There are numerous free products that allow you to gain rich insight into your
your websites visitors.

Search engine optimization

In addition to advertising, you can focus on generating search engine traffic. This is a natural process that can generate massive traffic. The method is similar to keyword targeted advertisements. The difference is that you generate content on your website that will trigger search engines to display your website for targeted keywords.

Content generation

Specifically, this requires you to be doing some kind of writing that is posted on your website. The writing can be in the form of blog posts that review topics your audience may be searching about. The key is to write in a way that makes search engines easily associate your content to your desired keyword. To do this, you focus on writing semantic articles that have marked up headings with you keywords. In addition, the article piece Gould naturally repeat the target keyword multiple time. This may seem like an impediment to the wrong process, but it is relatively normal on most Internet writing.

Rich data attributes

In addition to generating content, you can configure your existing site to leverage any rich attributes that search engines may look for in a webpage. Rich attributes are marked up pieces of information that may be displayed in a search result. Examples are author names, addresses, business hours, site maps, and other information. Some search engines, also reward users for being loyal to their services. For instance, displaying a Google+ account on your website’s pages will increase your search ranking.

The goal for optimizing search engine visibility is to help make a robot understand the content of your webpage. The search engines goal is to display the most appropriate search results for any keywords. One major part is the existence of relevant content. The next important part is inbound links from other websites. In particular, the links need to come from resources that are associated to your websites topic. By having inbound links from relevant sources, search engines can effectively perceive your website’s topic.

Listing in professional directories

Lastly, you can also list yourself on a variety of professional services directory websites. This includes, but is no where limited to, websites like Yelp.com, YellowPages, Craigslist or whatever other sites come up when you do general searches for professionals in your field. The key on these sites are to have your existing customers write positive feedback. The Internet is designed to reward people with higher ratings, rarer than give fresh people an opportunity for exposure. In other words, there are many people on directory websites or service listing websites that get very little attention. Rather a small group of people get a majority of the traffic through the juxtaposition of being positively rated. Having 3-6 ratings can make all the difference.

The sites that are most effective for you to list will often require you to register and submit company descriptions. To expedite your registration process, identify what is commonly required (business name, description, services offered, hours of operation, location, etc) and have them in a document to copy and paste. This will let you expedite the registration process. Keep in mind, many of these I recorded are under operation from very few individuals, so you will need to resolve issues yourself.

There are endless more means for utilizing modern media to drive business traffic. The three points I mentioned are the most general. I hope that helps and let me know if you have any more questions!!

Filed Under: marketing

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